Legal · Data protection

Privacy Policy

This policy explains how SOEX ENGINEERING CO., LIMITED handles personal data submitted through business enquiries and generated when you visit this website.

Effective date: 29 August 2026

1. Who we are

SOEX ENGINEERING CO., LIMITED is a company incorporated in Hong Kong (Business Registration Number 77004023). For the personal data described in this policy, SOEX Engineering is the data user or controller, as applicable.

Registered office: Flat/Room 1802, Beverly House, 93–107 Lockhart Road, Wan Chai, Hong Kong.

Privacy enquiries: info@soexeng.com.

2. Data we handle

Depending on how you contact us, we may handle:

  • your name, company, job title and business contact details;
  • RFQ, project, product, technical and delivery information you choose to provide;
  • correspondence, meeting notes and records needed to respond to an enquiry;
  • basic technical information produced by website hosting and security systems, such as IP address, browser type, request time and requested page.

The RFQ form currently displayed on this website does not transmit or store the text entered into it. To send an enquiry, contact us at info@soexeng.com. Information sent by email will be handled as described in this policy.

3. How we use data

We use personal data only where reasonably necessary to:

  • respond to enquiries, assess RFQs and prepare proposals;
  • communicate about engineering, procurement, inspection, logistics and related services;
  • perform or prepare to enter into a contract;
  • qualify customers, vendors and manufacturing partners and meet compliance obligations;
  • protect the website, systems, personnel and business from misuse or security threats;
  • maintain legal, accounting and commercial records.

Where applicable, our legal grounds include steps requested before a contract, performance of a contract, compliance with legal obligations, consent, and legitimate business interests that do not override your rights.

4. Sharing and transfers

We may share relevant data with employees, professional advisers, IT and hosting providers, logistics providers, inspectors, qualified manufacturers and other project participants when necessary for the purposes above. We do not sell personal data.

Industrial projects often involve parties in more than one country. Where personal data is transferred internationally, we take reasonable steps to use it only for the intended business purpose and to protect it through contractual, organisational or other appropriate safeguards.

5. Website technology

The website does not currently set its own advertising or analytics cookies. It uses hosting and security infrastructure that may create technical logs needed to deliver and protect the service. Web fonts are requested from Google Fonts, which may receive technical request information such as your IP address and browser details.

If analytics, non-essential cookies or additional online forms are introduced, this policy and any required consent controls will be updated.

6. Retention and security

We retain enquiry and business records only for as long as reasonably required for the relevant proposal, project, relationship, legal obligation or dispute. Retention periods vary according to the nature of the record and applicable requirements.

We apply reasonable administrative and technical measures designed to protect personal data. No internet transmission or storage system can be guaranteed to be completely secure.

7. Your choices and rights

Subject to applicable law, you may ask us to provide access to or correct personal data we hold about you. You may also request deletion or restriction, object to certain uses, withdraw consent where processing relies on consent, or ask a question about our handling of your information.

Send requests to info@soexeng.com. We may need to verify your identity and may retain information where required by law or for legitimate record-keeping purposes.

8. Other matters

This website is intended for business users and is not directed to children. Links to third-party websites are governed by those parties’ own privacy practices.

We may revise this policy when our website, services or legal obligations change. The effective date above will show when the latest version took effect.